Relationship Among Service Quality, Customer Satisfaction, and Renewal Intentions in Recreation Theme Park in Greece Ilias Flabouras Nietos, Eleni Zournatzi, Athanasios Koustelios, George Costa Year: 2015 Volume: 18 Issue: c Pages: 41-55 Abstract: Theme parks are a...
The Impact of Perceived Service Quality on Customer Loyalty in Sports Clubs Jos M.C. Schijns, Marjolein C.J. Caniëls, Joska Le Conté Year: 2016 Volume: 24 Issue: c Pages: 42-75 Abstract: With decreasing sport participation and stabilizing membership rates, sport clubs...
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